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    Hello & Welcome

    to WhooshPop!

    Hands on science classes for your little ones.

     

     

  • Tuesday & Friday class, 10am

    £12/class - Trial class available

    Richmond

    We will explore the outdoor in two hidden gems of Richmond, Pensford Field and the National Archive park. We will go on a bear hunt, look for minibeasts, make a den for the grufallo, stand in a giant bubble and much more.

    All this in a fun environment with plenty of songs and stories to bring the world of science alive.

     

    Term dates - from 17 April to 20 July 2018

    You can now buy a **block of 5 classes** that you can use to book for any dates in the term.

     

    **Only few places available**

  • About

     

    Hands on science. Inspiration for your little explorers.

     

    We are running a class for 2-5 years olds that uses science concepts to create a fun, entertaining yet educational class for you and your children…

     

    Launching rockets, designing skyscrapers and bug hunts in the great outdoors will let their imagination run wild.

     

    Our promise – you will all get something out of it – from your pre-schooler investigating the world around them as well as you and daddy (or mummies) back at home too!!

     

  • The Blog

    Thoughts, experiments, and much more.

  • What other mums are saying

    "It's a wonderful class that nurtures the natural curiosity of small people"

    Kat, boy aged 4

    "My daughter loves WhooshPop and can't wait for her weekly class to come around"

    Nicola, girl aged 4

    "The classes are great fun for both the children and the adults"

    Catharine, boy aged 3

    "The class is a fantastic blend of exciting science activities, singing and games on a different theme each week"

    Nicola, girl aged 4

  • Bring your friends along

    and start your own science kit

    How does it work?

    We have magnetic wands at the moment

    Even if they cannot join the class at the moment, you can still take part. We will just send you the science gadget. After all, our ambition is to inspire kids and parents to use science more and nurture our little natural curiosity.

  • Our story

    We believe in nurturing children's curiosity.

    Our vision

    Science is not often enough given its true justice - it is an amazing way to experience and understand how things work.

     

    So we want to create hands on science sessions for children under 5; to discover, experiment and explore through science. All of this filled with fun and laughter. We are also mums of young children, understand how wonderful and self satisfactory it is to observe them, be amazed by their development and simply having fun with them! We know that if a class gets repetitive, we (mums) lose interest which is why our sessions are a fun learning time for all. That's the idea!

     

    It also gets more challenging when you have more than one child to entertain, so we have adapted the sessions to ensure younger siblings could enjoy it too - a unique way to have fun all together.

     

    Come along and experience it for yourself!

     

  • Meet Hannah & Sophie

    The team behind the idea :)

    Hannah

    Our science teacher... and mummy!

    Hi, I'm Hannah and watching my young son and daughter explore the world around them I came up with the idea of science classes for little ones. I'm sure you've all experienced your children stopping at ant trails and ladybirds or finding leaves that look like an elephant! They are constantly asking 'why' and want to know how the world around them works. I want to pass on my passion for science to kids from an early age. With my teaching background my head is full of ideas of ways that we could do simple experiments and hands-on activities with the under fives. I have seen how much my kids like simple experiments, messy play, dressing up, craft activities, songs, dancing and stories. We can use all these ways to engage children with science concepts. You never know, you might learn something too!

    Sophie

    Our Everything Else Officer ;) ... and mummy too!

    Hi, I'm Sophie. I love inspiring people and being inspired by others and by my kids. It is a magical thing and makes me alive.

    Since I became a mum a few years ago, I re-discover the world through the eyes of my daughters and this is a beautiful world. Everything is new, everything is interesting and of interest and they want to try it all. Something I always said I wanted to pass onto my kids was “curiosity” – it can make any world better, it can create adventures, it can open up new doors, it can solve problem and more importantly it is fun!

    This is why, when Hannah mentioned WhooshPop, I jumped in straight away – we inspire little ones and grown-ups to be curious and exploring the world in a safe and fun environment, which fit perfectly with how I would like my girls to be. Enjoy life with your little ones!

  • Tuesday Venue

    Don't be afraid to reach out.

    Pensford Avenue,
    Richmond, TW9 4HR
    Pensford Field - Nature Reserve
    Tuesday - 10am to 10.45am
    By continuing, you agree to our and
    Submit
  • Friday Venue

    Don't be afraid to reach out.

    The National Archives, Bessant Drive, Richmond, TW9 4DU
    Friday - 10am to 10.45am
    By continuing, you agree to our and
    Submit
  • FAQ's

    About the class

    • How long is the class?  45 min - it is the ultimate time to keep children engaged and concentrated.
    • My child doesn’t sit for very long, not sure the class is for me? This is not a lesson as such. Classes are packed with short and engaging activities – we use stories and physical activities so that everyone gets something out of the class.
    • Will my child get messy? Some of the activities can get messy, as we like to play with slime, make things erupt, experiment with paint, clue and mud. We always warn you in our pre-class email if we might get messy.
    • Is it drop off class or does the parent stay? The parent joins in, which all adds to the fun, you wouldn’t want to miss those WOW faces and you might get inspired too :)
    • Can I bring my younger child? Yes, it is absolutely fine. Just book an "under 2's" (free) ticket when you sign up to the class. Younger children are under the responsibilities of their parents or carers as we might use small pieces of equipment. 
    • Can I book individual classes? You can book a one-off trial class and then you book for the remaining of the term.
    • Can I get a refund for the class if I miss it? For the activities that can be done at home, we will bring the materials to take away for you to try. You are also welcome to join the class on another day of the week if you are available. 
    • Can I still join if the term has started? Of course.  We will simply prorata the cost to the number of classes remaining in the term.
    • Do you offer holiday session? We are primarily term time only but do occasionally run holiday sessions.

    About the venues

    • Are there toilets? Yes
    • Where are the classes? During the summer, we use the beautiful nature reserve at Pensford Field & the National Archives park and during the other terms, we stay warm at the Pavilion Cafe & Clubhouse, North Sheen Recreation Ground.
    • Where to park? We will send you an email before the class start to show you were to park.

    Keep in touch

    • I'd love to get more inspired. What should I do? 
      • You can follow us on facebook. We post #funfacts, #experiments, news about the classes and much more.
      • You can also join our mailing list. We do not bombard you with emails, our promise. You will receive some news from us from time to time with some  inspiration for you and your little ones

    Member get member programme

    •  What happens if I cannot currently join the class? It’s ok, you can still play little scientists with your friends at home. You will just need to provide us your address and we will deliver it for you.
    • Where should my friends add their names in the booking form? It’s question 12 of the booking form - “If a friend has referred you, simply add their name below and if you join the term, you will both receive a piece of equipment to start your very own science kit for home :). It's as simple as that.”
    • What is a science gadget? There are many must haves to be a scientist :). A magnetic wand, a magnifying glass, a plastic pipette and many more. The more friends you refer the more gadgets you will get. We will make sure you don’t get the same one twice.
    • How can I share the whooshpop details? Just click on the links in the email to share on facebook, twitter or via email or tell your friends to visit whooshpop.com
    • What is the small print? Your friends just need to sign up for the term or half term. The kit will not be offered for friends trialing the class only.
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WhooshPop terms and conditions

WhooshPop Terms and Conditions aim to present a fair structure to all and we aim to deliver the highest quality classes for all our customers.
We are committed to the safety of all persons who attend our classes and to deliver the highest standard of service.
Participating in a WhooshPop class is entirely at your own risk without any proven negligence, breach of duty of care or lack of due diligence by WhooshPop Ltd.

WhooshPop classes:
When you join us for a trial class or for the full term, you will attend our WhooshPop weekly classes on the chosen day of the week at time of booking. As part of the service offered by WhooshPop, you will receive weekly emails – one the day before the class with a teaser question to discuss the theme of the week with your child. This should tease her/his curiosity. Another email will be sent at the weekend with some inspiration for fun science activities to try at home with your children. This is an extension to the theme of the week. WhooshPop will test and assess all the activities to limit the risks. You are fully responsible for your children during those activities and WhooshPop cannot be responsible in any way and circumstances.

You will receive those two weekly emails even if you have chosen not to receive any marketing emails from WhooshPop.  

Payment Methods:
Payment can be done in several ways:
-	Through our secured online booking system at www.whooshpop.com
-	In some instances, cash payment might be allowed. Full payment must be done prior the beginning of the class. 
-	WhooshPop also allow a selected number of partners to take bookings and payments on our behalf.  
Confirmation of place
For each class, up to 12 children will join the class. This does not include younger siblings under 2. In some circumstances and when the class theme and materials allow it, up to 14 children might join a single class. 
Your child’s space will only be confirmed once the full payment has been received. In the instance that the class became full before you made the booking, WhooshPop reserves the right to re-allocate your space to another class or to refund you the class. We will always do our best to accommodate.
An automated booking confirmation will be sent, confirming your space and the payment.

Refunds:
Once the payment has been made, it is entirely to the discretion of WhooshPop to offer a refund (full or partial) or not. 
In the event that the class must be cancelled, we will refund you the full class cost or offer you to join another class that week.  

Holidays and sickness policy:
If you miss the class for any reasons, we will not refund the cost of the class or offer any discounts. 
You may offer your place to a friend who also has a child in between 2 and 5 years old to a session you know you are unable to attend. You would need to inform us prior to doing so by sending an email to hello@whooshpop.com. 
You would also be welcome to join another class during the same week or you could borrow the materials for the activities that can be done at home for a week. 

Siblings discount:
WhooshPop offers a discount price for siblings. For details, please see our booking systems. Siblings under 2’s are welcome to accompany you during the class. Please note that the class may not be appropriate to younger children. We will always flag potential risk but ultimately, this is your responsibility to ensure the safeguarding of your children. 

Supervision and withdrawal of service:
All children must be supervised at all times and not left unattended. 
Ultimately, you are responsible for your children during the class. Should you need to leave the room during the class please ask one of the other adults attending the class to watch your child. The Class Leader cannot be responsible for a child at any time. 
Should a carer or associated visitor behave in a way that the Class Leader feels is unreasonable then the company reserves the rights to withdraw the provision of classes to the client.

Renewals:
You will always be asked you whether you wish to renew for another term. You will receive an email with the details of the following terms and ways to rebook the class. Note however that places remain on a first come first served basis.

Cancellation of Classes policy:
WhooshPop will endeavor to run classes despite the weather conditions. 
During the summer term, the classes are run outside. If the weather forecast is bad, we have an option at both venues to use an indoor room. 
However, should we need to cancel, you will receive an email, a text message and we will post on our Facebook page to inform you of the cancellation. As a compensation, we would offer you to join another class or a cash refund.

Illness:
Parents are asked to keep their children at home if they have a serious infection and to inform the setting as to the nature of the infection so that other parents can be alerted.
Please keep your baby at home if he/she:
•	Has a fever or has had one in the previous 24 hours
•	Has had an upset stomach or diarrhoea in the previous 48 hours
•	Has heavy nasal discharge
•	Has discharging eyes
Has symptoms of a possible communicable diseases such as:
•	Measles
•	Chicken pox
•	German measles
•	Whooping cough
•	Impetigo
•	Scarlett fever
•	Hand, foot and mouth disease
•	Norovirus
We cannot offer a refund for a lesson missed due to illness. You may offer your place to a friend, who also has a child in between 2 and 5 years old, to the session. You would need to inform us in this instance.

 
Member gets member programme:
WhooshPop runs a member gets member programme. We would love if you could tell your friends about WhooshPop classes. To be eligible to the reward, your friend will need to add your name at time of bookings. When they start the term, you will both receive a science gadget. 

The reward is only available for full term bookings, not trial classes referrals. 

For each friend you refer, your child will receive a science gadget. We will always try to provide you a different one. The science gadgets will have been bought from suppliers that are compliant with the various EU safety regulations. WhooshPop is not responsible for the safety and usage of the science gadget. Please make sure that you are always supervising your children when playing. 

If you have any questions about our member gets member programme, please visit our website and our FAQ’s.

Data Protection:
WhooshPop Ltd complies to the latest GDPR compliance. For the details, please refer to our Privacy Policy.

Videos, photographs and confidentiality:
We love you taking pictures or videos of your children during the course provided it doesn't interfere with the class. In addition, please always be sensitive of taking pictures of others without their permission. If you are asked to stop, please do respect the rights of others.
In addition if the Class Leader feels that the amount of video is excessive, not just short clips, then you may be asked to stop.
We may take photos and videos during the class for promotional purposes. We would always inform you prior taking the photos and videos. If you would prefer not to be included please inform the class teacher during your class or by email.
Photos and videos will be used for marketing purpose, including on our Facebook page, Instagram page, website and any marketing materials. We will never mention your or your child’s names in any marketing material.

Protection of property:
We accept no responsibility for your personal belongings that are left during the class. Buggies can be left just inside the entrance to the hall (Pavillon Cafe & Clubhouse only).


Health & Safety and Hygiene Policies:
WhooshPop produces a Risk Assessment for each of the classes we run.  The Class Leader will flag the risk during the class and suggest necessary precautions. In the event that a child is in distress from an activity, we will provide the necessary support. WhooshPop is not liable for any health and safety issues occurring during the class.  A first aid kit is available for treating minor injuries.  Each venue is also assessed and fire procedures are pointed out at the beginning of the term. 
In the instance that an activity is not fit for purpose for any reasons, we will endeavour to immediately remove it from any future WhooshPop classes.
The Class Leader is DBS checked and has undertaken First Aid training.  

Applicable law:
Any dispute arising from these terms and conditions shall be governed by and construed in accordance with the law of England and Wales and you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any arising dispute.
If any part of these terms and conditions is held to be invalid or unenforceable, the remaining terms and conditions will continue in full force and effect.

Complaints:
If you have any questions or a complaint about the service provided by us please contact hello@whooshpop.com.

Changes to Terms and Conditions:
WhooshPop from time to time updates these T&Cs. It will inform you of changes via email and you have 14 days to opt out of accepting changes in writing. Failure to do so will entitle WhooshPop to treat this agreement with you as being updated with the changes.

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WHOOSHPOP Privacy Policy

With the new GDPR law coming into effect on 25th May 2018, we have updated our Privacy Policy. At WhooshPop, we take your privacy seriously and as we deal with both your information, and that of your children we aim to be as open and as transparent as possible. 

Why we need your data
This is simply to be able to run the business. When you book, that being a trial class or a term booking, we need to know who you are, who will attend the class with your child(ren) and how to contact you or your emergency contact. 
We also need to know the age of your child(ren) to make sure the class is appropriate, their name to pre-prepare their badges and if there are any medical conditions we need to be aware. This is simply to personalise the class as much as possible and more importantly to ensure the safeguard of your child(ren). 
Finally, when you are paying, the payment provider needs to know your details to verify the card (this information is not retained by us).

What information do we collect
If you have expressed consent to be added onto our WhooshPop database (on www.whooshpop.com, at time of booking, from a WhooshPop survey…), your email address and full name will be securely stored indefinitely. 
If you have paid for a WhooshPop class (trial class or term booking), we will collect the below information. This is necessary information for the running of WhooshPop. The information we hold includes:
Parents/Guardians: Carer full name, relationship to the child, full name of carer attending the class, address, email, mobile numbers and emergency contact details (name & phone number).
Children: Name, date of birth, medical conditions that we have been advised about the children attending the class. This information is also hold for younger children under 2, accompanying older paid children.  
Consent: for each booking, we request your consent to add you to our database to receive news from WhooshPop. 
In joining a trial class or full term, you agree with our T&C’s parents/guardians. As part of our service, we send you weekly pre-class teaser and post-class home inspiration. For more information, please refer to our T&C’s. You will receive those two emails even if you do not wish to be on our main marketing email list. This is part of the WhooshPop offering.
Marketing information: At time of booking, we also ask “where you have heard from WhooshPop”. This is an optional field allowing WhooshPop to monitor its marketing activities and its effectiveness. 
All of the data we store in our database is password protected and is kept confidential.  
If you have showed interest in a WhooshPop class, we keep track of this information (parents/guardians name & email address and child’s name) in our database. This information is necessary for the running of the WhooshPop.
In the instance that an individual is objecting to the processing of their personal data, this individual data will simply be deleted from any system. If the customer is still a current customer (e.g. the term has not finished), WhooshPop reserves the right to cancel his or her place in the class with immediate effect and without any refund of the remaining of the term



Who we share your data with
We share your data with third party companies who help us in processing the data in hosting the website and companies who process payments on our behalf. To our best knowledge, all organisations that WhooshPop work with are fully compliant with the new GDPR policies. 
All the customer details can be saved to facilitate the booking. When you receive a booking confirmation email, there is a link on there for you to set a password on your account. If you do this, it will prompt you to login when you place a new booking with the same email and it will allow you to pre-populate the booking fields with previously entered information. This is your saved profile in our booking system. The aim is to make booking much easier.
If you do not set a password, your personal details won’t be remembered and you would have to re-key all the information for future bookings.
We do not share personal data with third parties, other than as mentioned above, unless there is a requirement to do so by law or in the good-faith belief that such action is necessary to comply with legal processes.

Why we would prefer you opt-in to our communications
When booking for the first time, we will ask you if you would like to receive our news and offers from WhooshPop. We will never send you content that is not relevant to our classes. In general, you will receive our newsletters and information about the class and our WhooshPop development. 
We would prefer you opt-in when you book so that we can tell you about any offers or when rebooking time comes around. Our classes can be full and sometimes have waiting lists, so we would rather we make sure you know when it’s time to rebook. If you choose not to opt-in we will announce rebooking schedules at class and on our social media platforms.
Your information will never be passed or sold to any third-parties for any marketing purpose. 



Your rights
You can withdraw your consent at any time and decide to unsubscribe. At the end of each email, there is an unsubscribe link. You can also email us at hello@whooshpop.com and we will confirm when we have done this. 
If you wish to view or amend, you can also do it at any time from the bottom of any email. If you wish to receive a copy of information about you that we have in our database, you may request it by emailing us at hello@whooshpop.com.  
Under GDPR you have the right to rectify, erase, restrict processing, or obtain and reuse your personal data for your own purposes across different services.
How long do we keep hold of your information

We will not keep personal data longer than is necessary for the purpose or purposes for which they were collected. We will take all reasonable steps to destroy, or erase from our systems, all data which is no longer required.
For paid customers, we retain your information for the minimun period possible for business or legal reasons. For legal reasons in the UK, this is often set at a minimum of 6 years. 
If formal consent was given at time of booking in regards to your email address and your consent to heard news from WhooshPop, we will keep the parent/guardian email address and name on our secured database indefinitely. Again, unsuscribe is available at any time from any WhooshPop email or by emailing us at hello@whooshpop.com 

Data Breach
All companies and the GDPR acknowledge that data breaches can and do occur. Unfortunately, no security system, or system of transmitting data over the internet, can be guaranteed to be 100 per cent secure. As a result, while we strive to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with WhooshPop site. You provide all such information at your own risk.
To minimise the risk WhooshPop only uses and works with suppliers and organisations that, to our best knowledge, are also fully compliant with the new GDPR policies. 
In case of breach, we will do our best endavour to minimise the impact and to ensure that those affected are kept informed.


Multiple controllers
Within your relationship with WhooshPop, you will interact with several Data Controllers. This is not unusual or unique to us and they include the specialist companies that perform certain functions for us such as taking payment or running the booking system. We have contracts with each of these companies and review their policies and procedures on a very regular basis. Should you wish to know more about this you may contact us at hello@whooshpop.com.
Cookies
www.whooshpop.com uses 1 type of ‘Cookie’ to function:
Google Analytics is a free service provided by Google inc. which sets a cookie to that allows us to evaluate how visitors use the site, and give us broad trends in how people access the website such as whether using a computer or a mobile phone, country, source of traffic. This is essential to us in helping make sure we provide the right information in the right format for our visitors.

For more information on the cookies set by Google Analytics please click here (https://policies.google.com/privacy) to see Google's privacy policy. You can also opt out of being tracked on Google Analytics. Simply visit Google's opt out page please click here (https://support.google.com/ads/answer/2662922?hl=en-GB). Please note: Choosing this option in Google Analytics will opt you out for all websites not just www.whooshpop.com

EU Cookie Directive
As you may have read the law has recently changed in relation to the use of Cookies. Guidance is however still evolving and many of the options available are quite obtrusive and can interrupt your browsing experience. Therefore, we have taken the view that currently we will provide information on the cookies we provide (as above) and advise users on how to change their browser settings to block cookies, please click here (http://www.aboutcookies.org.uk/managing-cookies), to learn more about cookies visit AboutCookies.org. This will allow you to take control of cookies across all websites, not just on www.whooshpop.com.
WhooshPop Limited, Coppice Gardens, Crowthorne, RG456EE, England, company number 10460319.